1. Information We Collect

To provide expert visa consultancy, we may collect the following categories of information:

• Personal Identifiers: Full name, date of birth, nationality, and gender.

• Contact Information: Email address, phone number, and residential address.

• Documentation: Passport details, CNIC numbers, and travel history.

• Financial Information: Bank statements, tax returns (FBR), and employment details (salary slips/NOCs) required for visa processing.

• Technical Data: IP address, browser type, and usage patterns through cookies to improve our website experience.

2. How We Use Your Information

We process your data strictly for the following purposes:

• Consultation: To assess your eligibility for specific visa categories.

• Application Support: To prepare and review your visa application and supporting documents.

• Communication: To provide updates on your application status or respond to inquiries.

• Legal Compliance: To meet regulatory requirements in Pakistan and the destination country (e.g., USA, Portugal, etc.).

3. Data Sharing & Disclosure

We do not sell your personal data. We only share information with:

• Government Authorities: Relevant embassies, consulates, or visa processing centers (like VFS Global or Gerry’s) as part of your application.

• Professional Partners: Licensed legal advisors or translation services if required for your case, under strict confidentiality.

• Legal Requirements: When mandated by Pakistani law or court orders.

4. Data Security

We implement industry-standard security measures, including:

• Encryption: Sensitive documents are stored and transmitted using secure protocols.

• Access Control: Only authorized consultants working on your specific case have access to your files.

• Regular Audits: We periodically review our data storage and processing practices to ensure maximum security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by the Personal Data Protection Bill and other applicable laws. Once the service is complete or the retention period expires, data is securely deleted.

6. Your Rights

Under the current data protection framework in Pakistan, you have the right to:

• Request a copy of the personal data we hold about you.

• Request corrections to any inaccurate or incomplete information.

• Withdraw your consent for data processing at any time (this may affect our ability to provide services).

7. Cookies

Our website uses cookies to enhance user experience. You can choose to disable cookies through your browser settings, though this may limit some website functionalities.

8. Contact Us

For any questions regarding this Privacy Policy or your data, please contact our Data Protection Officer at:

Mark Us Global Consultancy

Email: letsgo@markustravel.com
Phone: +92 341 2301 263
Office Address: Office #2, Plot # 14-C, 26th Comm. Street, Tauheed Comm. area, DHA Phase “V”, Karachi